Included Features

The following services are included with all ViaTalk broadband phone service packages.

Voicemail & Call Detail Options

• Enhanced Voicemail

  Check your voicemail via phone, web, or email with the touch of a button.

• Voicemail Notification Via SMS Text Message

  Receive voicemail notifications directly to your cellular phone.

• Voicemail Notification Via Email

  Set multiple email addresses to receive voicemail notifications.

• Toll Free Remote Voicemail Access

  Check your voicemail from any phone at any time free of charge.

• Custom Voicemail Group

  Set a secondary voicemail message for specific numbers.

• Call Log Passwords

  Set an additional password to further protect your call logs.

• Web Based Call Logs

  Phone logs are available for real time viewing via your web based account.

Privacy & Security Settings

• Anonymous Call Routing

  Set Anonymous Call Routing to handle incoming calls that have hidden or private Caller ID information.

• Caller ID Privacy Exception List

  Keep your Caller ID information hidden from everyone except those important numbers included in the exception list.

• Do Not Disturb

  Never be interrupted while you're sleeping or during your favorite TV show again!

• Outgoing Call Routing

  This feature allows you to handle how outgoing dialing patterns are routed.

• Incoming Call Routing

  Route incoming calls based on the phone number or caller id name of the calling party.

• Private Caller ID

  Maintain your privacy when placing an outbound call.

Call Control

• Custom Incoming Caller ID

  Set custom Caller ID info for specific numbers.

• Incoming Caller ID with Name

  See the name and number of the party calling you.

• Outgoing Caller ID with Name

  Allow the people you are calling to see your number and name.

• Caller-ID with Name on Call Waiting

  See the name and number of an incoming call while you are on a call.

• Network Unavailable Forward

  Forward calls to your cell phone or any other number in case of a power outage.

• Internet Forwarding

  Forward your phone number to any SIP address.

• Call Hunt

  Forward your incoming calls to 5 different numbers.

• Call Forwarding

  Forward your home number to your office while you're at work!

• Simultaneous Ring

  Receive calls on your home phone number and up to two additional numbers simultaneously.

• Call Waiting

  Never miss a call again with our easy to use call waiting feature.

• Speed Dial

  Easily dial frequently called numbers using a two digit code.

Advanced Features

• Call Record

  Record your outgoing calls and have them sent to your voicemail.

• Second Phone Line

  Make and receive calls on two phone lines simultaneously!

• On-The-Go

  Bring your adapter anywhere and use your home phone free of charge.

• Soft Phone Access

  Turn your desktop or laptop into a telephone.

• Operator Services

  Traditional operator services are available simply dial '0'.

• 7,10, & 11 Digit Dialing

  You can dial using either 7, 10, or 11 digits.

• Call Return (*69)

  Not in time to answer your call? Simply pickup your phone and dial *69.

• 3-Way Calling

  Don't leave your friends and family out, call two other parties at the same time!

• Free 411 Directory Service

  411 Directory Service allows you to get information for any listed business or home address.

• Call Alarm / Wake-Up Call

  Never miss an important meeting or weekly appointment again!

• Distinctive Ring

  Use this to know who is calling without having to look at the Caller ID!

• Local and Long Distance Dialing

  Local and long distance dialing is included for the entire US & Canada!

• BYOD Service Access

  BYOD access lets you use any SIP enabled device in conjunction with our service.

• e911 Support

  Enhanced 911 service is available in most markets where ViaTalk service is available.

• Free In-Network Calling

  Never pay for a call to anyone using the ViaTalk service again!

• Call Broadcasting

  Relay information quickly to a group of people without calling them all!

• Low International Rates

  ViaTalk service comes with the lowest international rates available.

Optional Features

The following services are optional with all ViaTalk broadband phone service packages.

• Virtual Phone Number

  Add a secondary number that allows friends and family across the country to call you as if they are making a local call.

• Toll Free Service

  Call home from anywhere anytime for 5 cents a minute!

• Fax Service

  Replace your current fax line with a broadband fax line.

• Business Class Support

  Get direct access to our support team without waiting in line.

• ViaTalk World

  Upgrade and make free International calls.

• Parked Number Forwarding

  Alert callers that your number has changed.